Introduction
At Stellaris Studios, located at 7800 Shoal Creek Blvd Suite 100, Austin, TX 78757, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website stellarisstudios.com (the "Site") and use our services. This Privacy Policy applies to all users of the Site, including casual visitors, clients, and individuals who contact us via the Site. If you have any questions or concerns about our Privacy Policy, please contact our Data Protection Officer, Amelia Rodriguez, at privacy@stellarisstudios.com or call us at (512) 555-0123. By using the Site, you agree to the terms of this Privacy Policy.
Information We Collect
We collect several types of information from and about users of our Site, including:
- Personal Information: This includes information that identifies you personally, such as your name, email address, phone number, and postal address. We collect this information when you voluntarily provide it to us, such as when you fill out a contact form, request a quote, subscribe to our newsletter, or create an account.
- Non-Personal Information: This includes information that does not personally identify you, such as your IP address, browser type, operating system, referring website, pages you visited, and the dates/times of your visits. We collect this information automatically through cookies, web beacons, and other tracking technologies.
- Usage Data: We collect information about how you use our Site and services, such as the videos you watch, the searches you conduct, and the features you use. This data helps us improve our Site and provide a better user experience.
- Client Information: If you are a client, we may collect additional information related to your video production projects, such as scripts, storyboards, footage, and other materials. We treat this information with the utmost confidentiality and use it solely for the purpose of providing our services.
How We Use Your Information
We use the information we collect for various purposes, including:
- Providing and Improving Our Services: We use your information to provide you with the services you request, such as video production, editing, and post-production. We also use your information to improve our Site and services, such as by identifying and fixing bugs, optimizing performance, and developing new features.
- Communicating with You: We use your information to communicate with you, such as by responding to your inquiries, sending you updates about our services, and providing you with marketing materials. You can opt-out of receiving marketing emails at any time by clicking the "unsubscribe" link in the email.
- Personalizing Your Experience: We use your information to personalize your experience on our Site, such as by showing you content that is relevant to your interests and providing you with customized recommendations.
- Analyzing Trends: We use your information to analyze trends in our industry, such as the types of videos that are most popular and the demographics of our audience. This helps us make informed decisions about our business and develop new strategies for growth.
- Protecting Our Rights: We use your information to protect our rights and the rights of others, such as by detecting and preventing fraud, enforcing our terms of service, and complying with legal requirements.
How We Protect Your Information
We take the security of your personal information seriously and implement a variety of measures to protect it from unauthorized access, use, or disclosure. These measures include:
- Encryption: We use encryption to protect your sensitive information when it is transmitted over the Internet.
- Firewalls: We use firewalls to protect our servers from unauthorized access.
- Access Controls: We restrict access to your personal information to employees who need it to perform their jobs.
- Regular Security Audits: We conduct regular security audits to identify and address vulnerabilities in our systems.
- Employee Training: We train our employees on how to protect your personal information.
Despite our best efforts, no security system is impenetrable. Therefore, we cannot guarantee the absolute security of your personal information. If you have reason to believe that your personal information has been compromised, please contact us immediately.
Sharing Your Information
We may share your personal information with the following third parties:
- Service Providers: We share your information with service providers who help us operate our Site and provide our services, such as web hosting providers, email marketing providers, and payment processors. We require these service providers to protect your information in accordance with this Privacy Policy and applicable laws.
- Business Partners: We may share your information with business partners who offer products or services that may be of interest to you. We will only share your information with business partners if you have given us your consent to do so.
- Legal Authorities: We may disclose your information to legal authorities if required to do so by law or legal process.
- Other Parties: We may share your information with other parties in connection with a merger, acquisition, or sale of all or a portion of our assets.
We do not sell your personal information to third parties.
Your Rights
You have the following rights regarding your personal information:
- Access: You have the right to access the personal information we hold about you.
- Correction: You have the right to correct any inaccurate or incomplete personal information we hold about you.
- Deletion: You have the right to request that we delete your personal information.
- Restriction of Processing: You have the right to restrict the processing of your personal information.
- Data Portability: You have the right to receive your personal information in a structured, commonly used, and machine-readable format and to transmit that information to another controller.
- Objection: You have the right to object to the processing of your personal information.
- Withdrawal of Consent: If you have given us your consent to process your personal information, you have the right to withdraw your consent at any time.
To exercise any of these rights, please contact our Data Protection Officer, Amelia Rodriguez, at privacy@stellarisstudios.com or call us at (512) 555-0123. We will respond to your request within a reasonable timeframe and in accordance with applicable laws.
Data Retention
We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. The criteria used to determine our retention periods include:
- The length of our relationship with you.
- Whether there is a legal obligation to retain the data.
- Whether retention is advisable considering our legal position (such as applicable statutes of limitations, litigation, or regulatory investigations).
Cookies and Other Tracking Technologies
We use cookies and other tracking technologies to collect information about your browsing activity on our Site. Cookies are small text files that are stored on your computer or mobile device when you visit a website. We use cookies for various purposes, including:
- Authentication: We use cookies to remember your login information so you don't have to re-enter it every time you visit our Site.
- Personalization: We use cookies to personalize your experience on our Site, such as by showing you content that is relevant to your interests.
- Analytics: We use cookies to track your browsing activity on our Site and gather insights into how our Site is used.
- Advertising: We may use cookies to show you targeted advertisements based on your browsing activity.
You can control cookies through your browser settings. Most browsers allow you to block or delete cookies. However, if you block or delete cookies, you may not be able to use all of the features of our Site.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will post any changes to this Privacy Policy on our Site and update the "Last Updated" date at the top of this page. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your personal information. If we make any material changes to this Privacy Policy, we will notify you by email or by posting a prominent notice on our Site.
Contact Information
If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us:
Stellaris Studios
7800 Shoal Creek Blvd Suite 100
Austin, TX 78757
Phone: (512) 555-0123
Email: privacy@stellarisstudios.com
Data Protection Officer: Amelia Rodriguez